Getting constant calls from bank agents? Are they threatening or visiting your
home or workplace? If this is happening to you, you are not alone.
Here’s what you need to know:
- You still have rights—even if you have a loan
Banks can recover money, but they cannot insult, threaten, or disturb you at
odd hours. RBI has set clear rules for recovery agents. Calls should be between
8 AM and 7 PM, and no abusive language is allowed. - Talk to your lender directly
Instead of talking to agents, try contacting the bank’s loan department. You
can ask them for a settlement option or request a break (moratorium) in
payments. - Keep records
Always note down call times, names of agents, and take screenshots or
recordings (if legal in your area). This will help you in case you want to take
legal action. - Send a legal notice
If harassment continues, you can send a legal notice through us. This will
formally warn the recovery agency and inform them that you’re aware of your
rights. - You can settle the loan legally
Don’t run away from loans. Let us help you talk to the bank and negotiate a
settlement. Many times, banks are open to reducing the total due if the matter
is handled professionally